Acceptance of Terms

By accessing or using the Famous Wigs website, you agree to these Terms & Conditions and to use the website in accordance with applicable laws and regulations.

If you do not agree with these terms, please discontinue use of the website and do not place an order through the website.

Orders & Order Confirmation

When you submit an order through the website, you are expressing an intention to purchase the selected product or products.

Order confirmation depends on the method used to place the order and any required payment or availability checks. Where necessary, Famous Wigs may contact you to clarify the selected products, pricing and delivery or pickup arrangements.

• Products may become unavailable before an order is confirmed.
• Prices and product availability may change from time to time.
• Famous Wigs may contact the customer to confirm or clarify order details before fulfillment.
• Customers are responsible for reviewing their selected products and order information before completing an order.

Product Information

Famous Wigs makes reasonable efforts to present product images, descriptions, specifications and available options as accurately as possible.

Actual product appearance may vary slightly due to photography, lighting, screen/display settings and natural variations in hair products.

Customers are encouraged to carefully review all product information before placing an order.

Payment

Available payment options and payment instructions will be communicated through the purchasing process applicable to the order.

Delivery

Delivery availability depends on your location, available courier coverage and the delivery options offered for your order.

Delivery Charges

Delivery charges, where applicable, depend on destination and the options offered at checkout or during order confirmation.

Delivery charges may vary because regional carrier and transport rates can change.

The applicable delivery arrangements and charges will be communicated or displayed during the ordering process.

Delivery Timeline

Estimated fulfillment and delivery timelines will be shown during checkout or confirmed with you when arranging your order.

Customers should note that delivery timelines may vary due to circumstances outside the control of Famous Wigs.

Customer Delivery Information

Customers are responsible for providing accurate contact and delivery information when placing an order.

Where applicable, customers may be required to provide:

• Preferred delivery service or transport company.
• Preferred receiving station or transport hub.
• Region and town of the intended delivery destination.

Customers are responsible for ensuring that the selected transport company and receiving station/hub are correct and suitable for receiving their order.

Delays may occur where information provided by the customer is incomplete or inaccurate, or where circumstances outside the control of Famous Wigs affect delivery.

Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to the store's published return policy and applicable law.

Please check product details and any applicable return conditions before purchasing. If a delivered item is incorrect, damaged or otherwise has an issue, contact our support team promptly.

Whether an item qualifies for return, exchange or refund depends on its condition, the circumstances of the purchase, the store's applicable policy and your rights under law.

If you have a concern about an item, please contact Famous Wigs with your order details before arranging any return.

Walk-In / In-Store Pickup

If a walk-in or pickup option is available for your order, any collection location, timing and related conditions will be confirmed during the ordering process.

Pickup Hold Period

Any collection deadline will be communicated to you when your order is confirmed.

Unclaimed Orders

If your order has not been collected by the agreed deadline, please contact Famous Wigs to discuss the available arrangements.

Additional delivery arrangements, where available, may involve a charge that will be communicated before you agree to them.

Customers are responsible for providing accurate contact information so that Famous Wigs can contact them regarding uncollected orders.

Customer Responsibilities

Customers are expected to provide accurate information when placing an order and to review product details before purchase.

Customers are responsible for:

• Providing accurate name, phone number and delivery information.
• Selecting the correct region and town.
• Providing accurate preferred transport company and receiving station/hub details where delivery is required.
• Reviewing selected products, options and quantities before confirming an order.
• Checking items upon receipt and contacting us promptly if there is an issue.
• Keeping order and payment information secure.
• Contacting Famous Wigs promptly if an issue arises before payment is completed.

Delivery & Return Policy Acknowledgment

Before confirming an order requiring delivery, please review the arrangements offered for your purchase, including:

• Delivery charges, if any, will be shown or confirmed before you agree to them.
• Delivery charges vary depending on destination and applicable transport rates.
• The customer is responsible for providing accurate delivery and receiving-station information.
• Customers should check their items upon receipt and promptly report concerns.
• Returns, exchanges and refunds are subject to the store's published return policy and applicable law.

Please contact our team if you need clarification about any delivery or return condition before confirming your order.

Privacy & Personal Information

Information provided during browsing, enquiries, ordering and checkout may be used where necessary to communicate with customers, process orders, arrange delivery or pickup, and provide customer support.

For more information about how personal information is handled, customers should refer to the applicable Privacy Policy on this website.

Website Search & Product Availability

The website's product search function is provided to help customers find products available in the Famous Wigs catalogue.

Search results and product availability may change as products are added, updated or sold.

The appearance of a product in search results does not by itself guarantee availability. Customers should rely on the order confirmation process for confirmation of product availability.

Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the applicable laws of the Republic of Ghana.

Any concerns or disputes should first be raised directly with Famous Wigs so that the matter can be addressed through the appropriate customer service process.